Preparing for your Upcoming Appointment

We can't wait to meet you and give you some awesome new brows! But before we can do that, we must ensure you're a suitable candidate first.

Please take a moment and read through our disqualification list prior to booking. 

Disqualification List

  • Under 18 years of age
  • Pregnant or nursing.
  • Transmittable blood conditions (i.e. Hepatitis or HIV).
  • Prone to keloids.
  • Skin conditions such as eczema or psoriasis in the area to be treated.
  • Used accutane within 1 year. 
  • Diabetic (consult with family doctor prior to booking). 
  • Underwent radiotherapy or chemotherapy within 1 year. 

 Pre-procedure Instructions

We ask that you voluntarily follow our instructions leading up to your appointment, this allows proper absorbtion of pigments. 

If instructions are not adhered to, your appointment will be rescheduled to a later date.

To compensate loss wages, deposit will be forfeited and a new deposit will be required upon rebooking. 

  • Do not consume caffeine, tea, alcohol or energy drinks 24 HOURS prior.
  • Do not take aspirin, ibuprofen, Niacin, or other NSAIDs 48 HOURS prior appointment as this can cause blood to thin. It is HIGHLY RECOMMENDED, as this will affect your final healed result.
  • Do not consume Vitamin E, or fish oils 3 days prior.
  • No facials, peels, exfoliants, Retinol, Vitamin A, AHA skin care product 2 WEEKS before your appointment.
  • No Botox 2 weeks prior to appointment.
  • No direct sun exposure on brow area 2 weeks prior.


Although, your brows may seem defined and bold right after application, they'll fade 40% during the healing phase. 

If aftercare is not followed, additional pigment loss (40-80%) will be seen, leaving you with very little healed results. Due to this, a 2nd touch up will be required (3 sessions instead of 2).

Day 1-2: 1st step – DRY HEAL

Do nothing with your brows for the first 48 hours.  No direct water contact, makeup,  washing or sleeping on the treated area. Please continue to wash face daily with a face cloth or oil-free makeup remover wipe.

Day 3-10-: 2nd step – CLEANSE & OINTMENT

Cleanse brows for 5 seconds gently once a day (outside of shower), rinse and pat dry. Please allow brows to fully dry and then apply a small amount of ointment to each brow (half the size of a grain of rice is enough for both brows). Brows should not appear greasy, glossy or shiny - if so, you used too much.

For oily skinned clients, please wash twice daily and avoid ointment application.

Until healed: 3rd step: AVOID THE FOLLOWING

  • Avoid all direct water contact with brows (besides cleansing) until no more flaking is seen.
  • No sleeping on your eyebrows, picking, pulling or scratching procedure area until superficially healed. This can cause scabs to fall off prematurely, causing pigment loss and scarring.
  • No makeup or lotions until healed. 
  • Refrain from intense cardiovascular activity 1-2 weeks post-procedure.
  • No recreational swimming, hot tubs, steam rooms and saunas 2 weeks post-procedure.
  • Avoid direct sun exposure for 2 weeks following your appointment (wear a hat).

    What to expect after your procedure

    Immediately after your procedure, brows will appear dark and slightly larger in size. The next day they will appear even darker and will remain like this for a few more days. The procedure area may have minor redness and feel sensitive but will subside within 1-2 days.

    Around day 4 or 5, you will begin to feel tightness and may see some peeling. Again, do not pick, pull or scratch procedure area.

    Once the area has healed, usually around 10-14 days, brows will appear light and sometimes barely noticeable. This is completely normal and what to expect following your appointment.

    Between 14 and 28 days, the colour will stabilize and resurface where you will start to see the final colour of your new brows.

    Everyone heals and accepts the pigment differently. Uneven colour after the initial treatment is to be expected. In order to ensure the best outcome, a touch-up session in 4 to 6 weeks after your initial appointment is required to achieve the desired result.

    Healed results vary per person and depends on: skin type, skin health, lifestyle, aftercare and the amount of times the area had been worked on.